Morehead Memorial Hospital has received ISO 9001:2008 certification, a designation that assures that it has met a host of quality management standards established by the International Organization of Standards (ISO).
The Eden hospital joins approximately 150 hospitals in the U.S. that also have achieved the ISO status that is recognized in more than 176 countries.
To earn the rating, DNV GL Healthcare, one of the world’s leading certification and assessment companies, worked with hospital staff to conduct a four-year assessment that evaluated processes such as record keeping, quality, monitoring of effectiveness and standardizations of the best practices in the hospital.
For Morehead, that meant demonstrating unwavering patient care, improving patient satisfaction and implementing goal-based performances at all staff levels.
“The ISO process doesn’t happen overnight,” says John Cooke, Lead Auditor and Accreditation Specialist at DNV GL Healthcare. “It is an extra step that Morehead took.”
Morehead Hospital President and CEO Dana M. Weston applauds the dedication of the staff who have embraced the comprehensive approach to continuous improvement.
“Morehead continuously strives to provide the highest quality of care to our community. By using the ISO model, we are taking that extra step to ensure efficiency and consistency in the work we do here, from the emergency room to the patient floors to the business offices,” says Weston. “Our ultimate goal is always patient safety and satisfaction. This certification demonstrates our commitment to that.”
About Morehead Memorial Hospital
Morehead Memorial Hospital is a not-for-profit community hospital located on a 22-acre campus in central Eden. It is licensed for 108 acute care beds and 121 long-term care beds. The main campus is home to inpatient and day hospital services, a state-of-the-art emergency department, a birthing center, a nursing center, a cancer treatment center and three office buildings for physicians.
Media Contact: Myla Barnhardt, Director of Marketing and Public Relations, (336) 623-9711 ext. 2299 or firstname.lastname@example.org